Introduction

Cisco’s VoIP solutions allow businesses to make calls using a voice communications solution without having to pay for expensive legacy voice call systems. Cisco’s integrated solution unifies voice, video and text services, which results in a significant increase in productivity for the support, sales, and operational teams. Reliable communication is essential for every business, and this is especially true for businesses in Kenya.

Why Cisco VoIP Solutions Work for Growing Business

The needs of a business tend to vary quickly, and the phone system has to be able to vary just as quickly. VoIP solutions on Cisco’s platform allow for adding new users and new offices using a software system, unlike legacy systems, which require significant wiring. This sort of scalability is very appealing to businesses with a lot of growth and to those businesses in Kenya who like to keep multiple office locations.

Designed for Local conditions

Reliable business communication is essential. Many businesses in Kenya and beyond rely on legacy telephone systems, which go down frequently. Cisco’s platform is built to provide communication services during load shedding since it is built to utilize backup power systems. This ensures communication is available when landlines are not. Trust is a huge component in business communication, and reliability will develop that trust.

Easy to Scale

Growth is not a reason to completely rebuild a communication system. Cisco’s solution does not require a lot of IT labor, unlike legacy systems. Most small and medium businesses stand to gain the most from a voice communication system that incorporates IT solutions.

Reliable Calling Features of Cisco Systems

Phone systems are of little value if users cannot connect calls. Cisco Systems’ phone systems establish calls first, then implement intelligent call routing to avoid congestion. However, without the correct setup, the best feature set is useless; that’s why a local partner is invaluable.

High Call Quality for Cisco VoIP Solutions

Calls that drop are a frustration for both staff and customers, but Cisco Systems’ voice compression technology holds audio steady, even on an average Internet connection. This compression technology eliminates pauses and static that affect customer service calls and older systems. Clear audio ensures conversations are as efficient as possible.

Call Security

As with other critical business systems, voice traffic must be protected. Cisco Systems has built a call framework with encryption to protect private conversations from outside decryption. Additionally, the framework is set to flag potentially fraudulent patterns of call activity. This protection brings real peace of mind to businesses.

Cisco VoIP Solutions Help Customers Save

For many companies, one of the largest expenditures is regularly servicing phone systems. However, traditional phone systems require a steady cash flow due to the recurring costs associated with leasing a line. Cisco VoIP solutions have changed this reality for a growing number of organizations. Due to the internet-based nature of Cisco’s phone system, companies finally save money on line leases.

Less Spending with Less Hardware

First, traditional phone systems rely heavily on hardware and on-site operations and require ongoing maintenance. This system, on the other hand, is primarily software-based, with a small number of devices. This results in less spending on maintenance and replacement. It also results in breakage of less parts.

Lower Costs on International Calling

Businesses know all too well how quickly costs add up from international calls to suppliers or clients. Fortunately, international VoIP calls use internet calls over telecom lines, making international calls significantly cheaper. This makes it easier for companies trading through East Africa or beyond to maintain their communications costs at a consistent low.

Problems This System Addresses

New, modern offices have problems that old phone systems can never address. For example, work that requires staff to be away from a specific office, or even staff that works remotely, requires flexibility that can’t be solved with a landline. Here are two problems this technology solves best.

Easier Remote and Hybrid Work for Cisco VoIP Solutions

For staff that works from home, phone calls must be able to be made from the office phone number. For this system, employees can simply sign in from a laptop or mobile device. This eliminates the need for multiple contact numbers and ensures customers reach the intended staff.

Improved Branch Management

Multiple branches can mean multiple phone service vendors, and this can become a real headache. Fortunately, one single system is able to connect all branches to a single network. Free, instant call transfers across branches are now possible. A single, unified dashboard also provides managers the ability to monitor and improve call activity across branches.

VoIP vs Traditional Phone Systems

Installation

Copper phone lines take days to set up and become usable, may require new line installation, and create a period of downtime for your business. Cloud-based systems provide almost instant, configurable-ready systems, meaning no downtime for your business and quick start-up for new branches.

Long-Term Costs

Phone systems lose their value post-warranty. Cloud-based systems are upgradable. Meaning, businesses are able to hold on to money invested in the system and avoid costly replacements.

Choose Hubtech for Your Phone System Installation

Hubtech has helped many companies in Kenya fast and affordably set up reliable phone systems. It is obvious why clients prefer us over other suppliers. With us, installation and support are faster and easier because of our local experience. Our trained staff takes care of the setup and the configuration as well as the system’s maintenance. This enables our clients to focus more on running their businesses.