Category Archives: Telephony Solutions

What is a Hosted PBX Phone System and how can it Revolutionize your Business Communication

hosted pbx

A hosted PBX is essentially a cloud-based phone system, as it is hosted off-site and over the Internet rather than at the physical location of the business, this results in cost savings and limited maintenance. What is hosted PBX? PBX is an acronym for Private Branch Exchange; it describes a business telephone system that enables […]

What is a multi-line phone system and how does it work

If your business has a large volume of incoming and outgoing calls, or you’re quickly reaching that point, you need a multi-line phone system. A multi-line phone system maximizes communication, and improves productivity and efficiency so you can quickly and easily transfer calls and communicate internally with employees and externally with customers. What is a […]

Wireless VoIP Phones

Wireless VoIP phones work exactly as their name suggests. They can connect to the network and make/receive VoIP calls without the need for a wired ethernet connection. In every other respect, these phones are similar to the standard VoIP phones you can see in any office. Wireless IP phones offer the features you come to expect […]

What are FXS and FXO ports? What are they used for?

FXS and FXO are the names of the ports used by analog phone lines (also known as POTS – Plain Old Telephone Service) or phones. The two ports are always paired together in order to make a call. FXS, Foreign Exchange Subscriber ,is a port that conveys the internal connection to office devices like analog […]

What Are SIP Trunks and How Do they Work?

SIP trunking allows companies to use a telephone PBX for sending and receiving calls over the Internet instead of the standard Public Switched Telephone Network (PSTN). Installing SIP trunking modifies a Private Branch Exchange (PBX) box so it gains VoIP capabilities. However, SIP can handle more than just voice calls, including text messages, images, and video calls […]

Digital Phones vs IP Phones for Your Business

cisco ip phones large

Digital phones and IP phones are two of the most popular options right now for those that are considering upgrading their communication systems. While the two technologies have much in common, they have many significant differences as well. Let’s take a look at each of the options as well as their respective pros and cons […]

Understanding VoIP Phone Systems

A VoIP Phone is a kind of telephone that uses IP technology to transmit calls. It can come either in the form of specialized digital hardware or a program (running on a computer or mobile device) that performs the same functions. With its microphone and receiver, a VoIP telephone takes the sound you generate and […]